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CHAPTER 0
Page #
DOCUMENT III TECHNICAL PROPOSAL Apr. 29, 1982
LIST OF CONTENTS
Page
1. INTRODUCTION TO DOCUMENT III ....................
2
1.1 Content of Document .............................
2
1.2 Structure of Document III .......................
2
1.3 Summary of Chapter Contents .....................
3
1.4 Overview of Appendices ..........................
5
LIST OF CONTENTS Page
2. REQUIREMENTS ANALYSIS AND COMPLIANCE STATEMENTS
2.1 Introduction
2.2 Required Analysis
2.2.1 Overall System Requirements
2.2.1.1 Backbone Network
2.2.1.2 Hosts
2.2.1.3 Gateway
2.2.1.4 Access Network
2.2.1.5 Growth Requirements
2.3 Compliance Statements
LIST OF CONTENTS Page
3. PROPOSED SOLUTION ..............................
4
3.1 Introduction ...................................
5
3.2 Proposed Technical Solution ....................
7
3.2.1 Scope of Air Canada Data Network ...............
7
3.2.2 Proposed Network Architecture ..................
11
3.2.2.1 Network Interface Environment ..................
15
3.2.2.2 Communication User Environment .................
16
3.2.2.3 Data Transmission Environment ..................
19
3.2.2.4 Data Link Environment ..........................
20
3.2.2.5 Network Service Environment ....................
21
3.2.2.6 Network Topology................................
23
3.2.2.7 Network Architecture Realisations ..............
26
3.2.3 Functional Overview ............................
28
3.2.4 External Environments ..........................
31
3.2.5 Deliverables ...................................
34
3.3 Proposed Hardware Equipment ....................
40
3.4 Proposed Software Packages .....................
44
3.4.1 Access Software Package.........................
48
3.4.2 Nodal Switching Software Package................
50
3.4.3 Network Control Software Package................
52
3.4.4 Network Management Software Package.............
54
3.4.5 Electronic Mail Software Package................
55
3.5 Performance ....................................
57
3.5.1 Node Modelling .................................
58
3.5.1.1 End-to-End Response Time .......................
58
3.5.1.2 Processor Utilization and Capacity..............
59
3.5.1.3 Memory Utilization .............................
60
3.5.1.4 Internodal Trunk Utilization ...................
62
3.5.2 Gateway ........................................
63
3.5.3 EMH Modelling ..................................
64
3.5.4 Reliability and Availability ...................
67
3.6 Baseline Capacity and Projected Growth .........
69
3.6.1 Baseline Capacity ..............................
69
3.6.2 Projected Growth ...............................
70
3.6.3 Block Diagrams .................................
72
3.7 Telecommunications .............................
77
3.8 Options ........................................
78
3.8.1 Videotex .......................................
80
3.8.2 High Density Digital Tape Recordings ...........
83
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4. NETWORK OPERATIONS AND INTERFACES ........... 5
4.1 Introduction ................................. 6
4.2 General Network Operation .................... 8
4.2.1 Network Management Overview .................. 8
4.2.1.1 Network Definition ........................... 8
4.2.1.2 Downline Loading.............................. 9
4.2.1.3 Statistics Processing ........................ 9
4.2.1.4 Charging and Billing ......................... 9
4.2.1.5 Query Language ............................... 9
4.2.1.6 Report Generation ............................ 10
4.2.1.7 Modelling .................................... 10
4.2.1.8 Program Development .......................... 10
4.2.1.9 SW Configuration Control ..................... 10
4.2.2 Network Supervision .......................... 11
4.2.2.1 Network Definition ........................... 11
4.2.2.2 Network Initialization ....................... 12
4.2.2.3 Transport Network Control..................... 12
4.2.2.4 External Resource Control .................... 12
4.2.2.5 Session Control .............................. 13
4.2.2.6 Recovery Procedures .......................... 13
4.2.3 Protected Message Switching Service .......... 14
4.2.3.1 Guaranteed Message Delivery ................. 14
4.2.3.2 Message Storage............................... 14
4.2.3.3 Automatic Routing of Messages ................ 15
4.2.3.4 Adaption to External Networks ................ 15
4.2.3.5 Repair of Faulty Messages .................... 15
4.2.3.6 Logging and Journalization of PMS Traffic..... 15
4.2.4 User Services ................................ 16
4.2.4.1 Sign-On ...................................... 16
4.2.4.2 User Communication ........................... 16
4.2.4.3 Handling fo PMS Traffic ...................... 16
4.2.4.4 Status Awareness ............................. 16
4.3 Operator Categories .......................... 17
4.3.1 Network Administrator ........................ 17
4.3.2 Network Supervisors .......................... 18
4.3.3 Local Office Manager ......................... 19
4.3.4 Field Technician/Engineer .................... 19
4.3.5 Network Users ................................ 19
4.4 Work Position Description .................... 20
4.4.1 Network Administrator Position ............... 20
4.4.2 Network Supervisor Position................... 20
4.4.3 Electronic Mail Operator Position............. 23
4.4.4 Engineering Position.......................... 24
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4.5 Security System.............................. 25
4.5.1 General Security Aspects..................... 25
4.5.2 Distribution of Security..................... 25
4.5.3 Sign-On Security System Procedure............ 27
4.5.4 Mainframe Access Services.................... 27
4.5.5 Test System Access........................... 29
4.5.6 Network Integrity............................ 29
4.6 Operations Command Summary................... 30
4.6.1 Local Initialization Subsystem Commands...... 35
4.7 Network Management........................... 36
4.7.1 Network Management Operation and Interfaces . 36
4.7.2 NMH Operators Positions...................... 37
4.7.3 Distribution of Network Management........... 37
4.7.4 Operator Categories.......................... 37
4.7.5 Network Management Applications.............. 38
4.7.5.1 Network Definition........................... 38
4.7.5.2 Down Line Loading............................ 40
4.7.5.3 Statistics and Billing....................... 40
4.7.5.4 Query Language and Report Generation......... 41
4.8 Network Control and Supervision.............. 42
4.8.1 Network Control Interfaces and Operations.... 42
4.8.2 NCC Operator positions....................... 43
4.8.3 Distribution of Network Control.............. 43
4.8.4 Operator Categories.......................... 43
4.8.5 Network Control Command and Functions........ 44
4.8.5.1 Network Definition........................... 44
4.8.5.2 Network Initialization....................... 45
4.8.5.3 Transport System Control..................... 47
4.8.5.3.1 Link Management.............................. 48
4.8.5.3.2 Virtual Circuit Management................... 49
4.8.5.3.3 Resource Utilisation Control................. 50
4.8.5.4 External Resource Management................. 52
4.8.5.4.1 ICC Control Commands......................... 53
4.8.5.4.2 Device Control Commands...................... 56
4.8.5.4.3 Synchronization of Network Appearances....... 58
4.8.5.4.3.1 Management of IBM Host................... 59
4.8.5.4.3.2 Management of Univac 1100 host........... 60
4.8.5.5 Conversation Control......................... 60
4.8.5.6 Session Control.............................. 62
4.8.6 Alarms and Event Handling.................... 63
4.8.6.1 Events....................................... 63
4.8.6.2 Presentation................................. 64
4.8.6.3 Actions to be taken due to Event occurance... 65
4.8.7 Administration............................... 65
4.8.8 Test Control................................. 67
4.8.9 Statistics and Report Generation............. 67
4.8.9.1 Statistics Commands.......................... 67
4.8.9.2 Report Generation Commands................... 69
LIST OF CONTENTS Page
4.8.10 Type B Traffic Control....................... 69
4.8.10.1 TDP Printer Commands......................... 69
4.8.10.2 Type B traffic delivery control.............. 70
4.8.11 User Services................................ 71
4.8.11.1 Sign-in Messages............................. 71
4.8.11.2 Broadcast Message Facility................... 71
4.9 Electronic Mail Host Operations ............. 74
4.9.1 Electronic Mail Host Operations and Interface 74
4.9.2 EMH Operator Positions....................... 74
4.9.3 Distribution of EMH Control.................. 75
4.9.4 Operator Categories ......................... 75
4.9.5 EMH Functions................................ 76
4.9.5.1 Direct Printer Traffic Delivery Handling..... 76
4.9.5.2 Protected Message Switching.................. 77
4.9.5.2.1 Guaranteed Automatic Delivery................
77
4.9.5.2.2 Longterm Storage of Messages for Retrieval...
78
4.9.5.2.3 Message Entry Handling.......................
79
4.9.5.2.4 Message Repair Functions.....................
81
4.9.5.2.5 Logging, Journalization and Statistics.......
82
4.9.5.3 EMH Supervisory Functions ................... 83
4.9.5.3.1 Table Handling ..............................
83
4.9.5.3.2 Delivery Control .............................
84
4.9.5.3.3 Alarm Supervision ............................
85
4.9.5.3.4 Storage Maintenance ..........................
85
4.9.5.4 Electronic Mail Services ..................... 85
4.9.6 Network Gateways ............................. 86
4.10 Nodal Site Operations and Interfaces......... 87
4.10.1 Nodal Control Operations..................... 87
4.10.2 Node Operator Position....................... 87
4.10.3 Operator Categories.......................... 87
4.11 Statistics and Accounting.................... 88
4.11.1 Statistics Collection........................ 88
4.11.2 Statistics Processing and Reports ........... 91
4.11.2.1 Traffic Statistics Report.................... 91
4.11.2.2 Service Availability Report................. 92
4.11.2.3 Host Status Report........................... 92
4.11.2.4 ARINC/SITA Report............................ 93
4.11.2.5 Terminal Routing Status Report............... 93
4.11.2.6 System Queue Status Report................... 93
4.11.2.7 Node Status Report........................... 94
4.11.2.8 Total Message Statistics Report.............. 94
4.11.2.9 Terminal Response Time Report................ 95
4.11.2.10 Terminal/Line Status Report..................
95
4.11.3 Billing Data................................. 96
4.12 User Services................................ 97
4.12.1 Sign-in/Sign-off............................. 97
4.12.2 User Status Awareness........................ 98
4.12.3 TDP Printer and Type B Traffic Controls...... 99
4.12.4 PMS Retrieval Command........................ 99
4.12.5 Terminal to Terminal Communication........... 101
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4.13 Testing ..................................... 102
4.13.1 Fault Detection and Isolation Aids........... 102
4.13.1.1 Test Functions............................... 103
4.13.1.2 Trace Facilities............................. 105
4.13.2 Test and Integration of New Facilities ...... 106
4.14 Recovery and Redundancy...................... 107
4.14.1 Redundancy .................................. 107
4.14.1.1 H/W Redundancy .............................. 107
4.14.1.1.1 Node Redundancy ............................. 107
4.14.1.1.2 EMH Redundancy .............................. 107
4.14.1.2 Checkpointing ............................... 108
4.14.1.2.1 Recovery/Restart ............................ 108
4.14.1.2.2 Recovery Level .............................. 108
4.14.1.3 Switching Redundant Elements ................ 110
4.14.1.3.1 PU Switchover ............................... 110
4.14.1.3.2 Mirrored Disc Handling ...................... 111
4.14.1.3.3 Supra Bus Switching ......................... 112
4.14.1.4 Geographical NCC Backup ..................... 112
4.14.2 Recovery .................................... 116
4.14.2.1 Node Failure ................................ 116
4.14.2.2 Host Access Synchronization upon Node
Failure ..................................... 117
4.14.2.3 Host Access Synchronization upon Host
Failure ..................................... 117
4.14.2.4 EMH Failure ................................. 118
4.14.2.5 NCC Failure ................................. 118
4.14.2.6 External Resource Failure ................... 118
4.14.2.7 Link Failure ................................ 119
4.14.2.8 Multiple Link Failure with Loss of
Connectivity ................................ 119
LIST OF CONTENTS Page
5. EQUIPMENT CHARACTERISTICS 3
5.1 Introduction 3
5.2 Network Configuration 3
5.3 System Configuration 5
5.3.1 Network Elements 5
5.3.1.1 Computing Elements 5
5.3.1.2 CR80 General Description 6
5.3.1.2.1 The Processor Units (PU) 8
5.3.1.2.2 The Channel Units (CU) 9
5.3.1.2.3 Bus Structures 11
5.3.1.2.4 Watchdog System 13
5.3.1.2.5 CR80 Modules 15
5.3.1.2.6 Peripheral Equipment 20
5.3.1.2.7 Mechanical Dimensions 21
5.3.1.2.7.1 Rack Dimensions 21
5.3.1.2.7.2 Peripheral Dimensions 22
5.3.1.2.8 Power Consumption 23
5.3.2 H/W Monitor 25
5.3.2.1 Automatic Test Equipment 26
5.3.3 Network elements 27
5.3.3.1 Nodal Switch Processor 28
5.3.3.2 Nodal Control Processor 29
5.3.3.3 Network Management Processor 30
5.3.3.4 Electronic Mail Processor 31
5.3.3.5 Channel Units 32
5.3.4 Network Nodes General 34
5.3.4.1 Node Toronto 34
5.3.4.1.1 Configuration 36
5.3.4.1.2 Equipment List 38
5.3.4.2 Node Montreal 39
5.3.4.2.1 Configuration 40
5.3.4.2.2 Equipment List 42
5.3.4.3 Node Winnipeg 43
5.3.4.3.1 Configuration 44
5.3.4.3.2 Equipment List 46
5.3.5 Electronic Mail Host 47
5.3.5.1 Configuration 48
5.3.5.2 Equipment List 50
5.3.6 Standard Expansion 51
5.3.6.1 Expansion Element Configurations 53
5.3.6.2 Equipment List 54
LIST OF CONTENTS Page
5.4 Electrical Interfaces 57
5.4.1 Host Interfaces 57
5.4.1.1 Univac Interface 57
5.4.1.2 IBM Interface 57
5.4.1.3 Other Host Interfaces 57
5.4.2 Communication Interfaces 58
5.4.2.1 X20 bis, X21 bis, V24 58
5.4.2.2 X21 58
5.4.2.3 X35 60
5.4.3 LIA-S Option 61
LIST OF CONTENTS Page
6. SOFTWARE CHARACTERISTICS.................... 7
6.1 Introduction................................ 8
6.2 CR80 Standard System Software .............. 9
6.2.1 Overview of DAMOS Operational Software ..... 12
6.2.2 Security ................................... 14
6.2.3 Kernel ..................................... 16
6.2.3.1 Resource Management ........................ 17
6.2.3.2 Process Management ......................... 18
6.2.3.3 Memory Management .......................... 18
6.2.3.4 Process Communication....................... 18
6.2.3.5 CPU Management.............................. 19
6.2.3.6 Processing Unit Management.................. 19
6.2.3.7 BASIC Transport Service..................... 20
6.2.3.7.1 Service Types...............................
22
6.2.4 DAMOS Input/Output.......................... 23
6.2.4.1 File Management System...................... 25
6.2.4.1.1 Service and Volume Handling.................
25
6.2.4.1.2 Directories.................................
26
6.2.4.1.3 Files.......................................
26
6.2.4.1.3.1 File Types................................. 26
6.2.4.1.3.2 File Commands.............................. 26
6.2.4.1.4 User Handling...............................
27
6.2.4.1.5 Disk Integrity..............................
27
6.2.4.1.5.1 Security................................... 27
6.2.4.1.5.2 Redundant Disks............................ 27
6.2.4.1.5.3 Bad Sectors................................ 28
6.2.4.1.6 Access Methods..............................
28
6.2.4.1.6.1 Unstructured Access........................ 28
6.2.4.1.6.2 Indexed Sequential Access.................. 28
6.2.4.2 Magnetic Tape File Management System........ 29
6.2.4.2.1 Device Functions............................
30
6.2.4.2.2 Volume Functions............................
30
6.2.4.2.3 File Functions..............................
30
6.2.4.2.4 Record Functions............................
30
6.2.4.3 Terminal Management System.................. 31
6.2.4.3.1 Transfer of I/O Data........................
31
6.2.4.3.1.1 File Mode.................................. 31
6.2.4.3.1.2 Communication Mode......................... 32
6.2.4.3.2 User Handling...............................
34
6.2.4.3.3 Hardware Categories.........................
34
6.2.4.3.3.1 Terminal Controllers....................... 35
6.2.4.3.3.2 Lines...................................... 35
6.2.4.3.3.3 Units...................................... 35
6.2.5 System Initialization....................... 37
6.2.6 System Initialization....................... 38
6.2.6.1 Terminal Operating System (TOS)............. 38
6.2.6.2 Language Processors......................... 39
6.2.6.3 System Generation Software.................. 40
6.2.6.4 Debugging Software.......................... 40
6.2.6.5 Utilities................................... 40
6.2.6 Standard Support Software................... 41
6.2.6.1 Terminal Operating System (TOS)............. 41
6.2.6.2 Language Processors......................... 42
6.2.6.3 System Generation Software.................. 43
6.2.6.4 Debugging Software.......................... 43
6.2.6.5 Utilities................................... 43
6.2.6.6 Diagnostic Programs......................... 44
6.2.6.6.1 Off-line Diagnostic Program.................
44
6.2.6.6.2 On-Line Diagnostic Program..................
44
6.2.7 Diagnostic Program.......................... 45
6.2.7.1 Off-line Diagnostic Programs................ 45
6.2.7.2 On-Line Diagnostic Programs................. 45
6.3 Transport Mechanisms........................ 46
6.3.1 BTS Environment............................. 46
6.3.2 Basic Datagram Service...................... 52
6.4 Data Flow and Network Tables................ 55
6.4.1 Network Tables.............................. 55
6.4.1.1 Global Network Tables....................... 55
6.4.1.2 Local Network Tables........................ 56
6.4.2 Network Tables Maintenance and Usage........ 56
6.4.3 Session Data Flow........................... 60
6.4.3.1 Terminal user logs on....................... 65
6.4.3.2 Terminal User logs on to Univac
host applications........................... 66
6.4.3.3 Terminal user logs on to IBM host
application................................. 68
6.5 Communications Environment.................. 70
6.5.1 Commmunication User Environment (CUE)....... 70
6.5.1.1 Session-Conversion Management............... 72
6.5.1.1.1 Session-Conversation Establishment..........
72
6.5.1.1.2 Session-Conversation Data Transfer..........
72
6.5.1.1.3 Session-Conversation Termination............
73
6.5.2 Data Transmission Environment............... 73
6.5.2.1 DTrE Services............................... 73
6.5.2.2 Datagram Services (DGS)..................... 76
6.5.2.2.1 Addressing Structure........................
77
6.5.2.2.2 Datagram Format.............................
80
6.5.2.2.3 Datagram Primitives.........................
84
6.5.2.2.4 Datagram Routing............................
85
6.5.2.2.5 Flow and Congestion Control.................
89
6.5.2.3 Virtual Transport Connection Service (VTCS). 90
6.5.2.3.1 VTCS Standards..............................
91
6.5.2.4 Data Link Environment....................... 92
6.6 Terminal Access Software ................... 93
6.6.1 Introduction ............................... 93
6.6.2 Line Handlers .............................. 95
6.6.2.1 Asynchronous Start/Stop Protocols .......... 95
6.6.2.2 BSC Protocol ............................... 96
6.6.2.3 SDLC Protocol .............................. 97
6.6.2.4 HDLC Protocol .............................. 97
6.6.3 Device Handlers ............................ 97
6.6.3.1 TTY Support................................. 98
6.6.3.2 VDU Support ................................ 102
6.6.3.2.1 IBM 3270 ................................... 102
6.6.3.3 Batch Device Support........................ 103
6.6.3.3.1 IBM 2780 and 3780 BSC ...................... 103
6.6.3.3.2 IBM S3 HASP Work Station BSC ............... 104
6.6.3.3.4 Univac NTR Work Station .................... 104
6.6.4 Emulators .................................. 107
6.6.4.1 IBM 3270 BSC ............................... 107
6.6.4.2 IBM 2780 & 3780 BSC ........................ 113
6.6.4.3 HASP Work Station BSC ...................... 116
6.6.4.4 IBM SNA PU.T1 .............................. 120A
6.6.4.5 IBM SNA PU.T2 .............................. 120B
6.6.4.6 Transparent Interface ...................... 120B
6.6.4.7 Terminal Interface Support Summary ......... 120D
6.6.5 External resources Manager ................. 120D
6.6.6 Node Logical Unit Services ................. 120E
6.6.7 Node Session Manager ....................... 120E
6.6.8 Connection and Allocation Services ......... 120F
6.6.9 Configuration Manager and Status Reporter... 120F
6.7 Host Access Software........................ 121
6.7.1 Introduction................................ 121
6.7.2 IBM Host Interface.......................... 122
6.7.2.1 Mapping ACDN onto SNA....................... 122
6.7.2.1.1 ACDN Control Areas.......................... 123
6.7.2.1.1.1 NCC Control Area........................ 123
6.7.2.1.1.2 Host Interface Control Area............. 124
6.7.2.1.1.3 Node Control Area....................... 124
6.7.2.1.1.4 Participant Control Area................ 125
6.7.2.1.1.5 Attacvhment Control Area................ 125
6.7.2.1.1.6 ACDN Area............................... 125
6.7.2.1.2 SNA Control Concepts........................ 126
6.7.2.1.2.1 Domain.................................. 126
6.7.2.1.2.2 PU.T4 Subarea........................... 127
6.7.2.1.2 Mapping of Resources Controlled by ACDN..... 128
6.7.2.1.4 Host Connections............................ 130
6.7.2.1.5 Mapping of Resources Controlled by Hosts.... 133
6.7.2.2 SNA Protocols and Supporting
Software Components......................... 134
6.7.2.2.1 SNA Data Units.............................. 138
6.7.2.2.2 The SSCP - PU.T4............................ 145
6.7.2.2.2.1 IBM Channel Interface................... 149
6.7.2.2.3.1 Error Recovery in Cross Domain Sessions. 161
6.7.2.2.4 Cross Domain LU-LU Sessions................. 162
6.7.2.2.5 SSCP-PU and LU Control Sessions............. 170
6.7.2.3 Network Configuration in the Host........... 175
6.7.2.3.1 VTAM only Definitions for ACDN
Participant Hosts APPL Major Node
Definitions................................. 177
6.7.2.3.2 ACDN Participant Host's Definitions
Applying to Both VTAMs and NCPs............. 178
6.7.2.4 Future Development.......................... 181
6.7.3 UNIVAC HOST INTERFACE....................... 195
6.7.3.1 Distributed Systems Architecture............ 195
6.7.3.2 Protocols and Software for new Univac hosts. 205
6.7.3.3 The ACDN interface to VIA................... 269
6.7.4 HONEYWELL HOST INTERFACE.................... 290
6.7.4.1 Distributed Systems Architecture (DSA)...... 290
6.7.4.1.1 Introduction ............................... 290
6.7.4.1.2 DSA layers and Protocols.................... 290
6.7.4.1.3 Network Components.......................... 293
6.7.4.2 Implementation of DSA....................... 293
6.7.4.2.1 Implementation in the DPS8/70............... 293
6.7.4.2.2 Implementation in the Network .............. 296
6.7.4.3 Mapping ACDN onto DSA....................... 298
6.7.4.3.1 Functional overviews........................ 298
6.7.4.3.2 Datanet & Connection to HAS................. 298
6.7.4.3.3 DIA channel connection to HAS............... 298
6.8 Internal Network Access Software............ 302
6.8.1 ACDN Interfaces............................. 304
6.8.2 Network Interface........................... 304
6.8.3 Modules of the Internal Network Access S/W.. 306
6.8.3.1 The ICC Module.............................. 306
6.9 External Network Access
Software, ENAS.............................. 307
6.9.1 ARINC and SITA Procedure.................... 307
6.9.2 CHT and similar Connections................. 308
6.9.3 Public Packet Switching Data Network
Access...................................... 312
6.9.4 Interpreter for Standard Message Text (SMT). 312
6.10 Network Control Software Package............ 313
6.10.1 NCS software architecture................... 313
6.10.1.1 NCS network communication................... 315
6.10.1.2 Network tables and files.................... 315
6.10.1.3 Routing principles.......................... 316
6.10.2 Major NCS components........................ 316
6.10.2.1 Network operator services................... 317
6.10.2.2 System configuration services............... 318
6.10.2.3 Network access services..................... 319
6.10.2.4 Session services............................ 319
6.10.2.5 User services............................... 320
6.10.2.6 Alarm and event processor................... 320
6.10.2.7 Network test services....................... 321
6.10.2.8 Statistics support services................. 321
6.10.2.8.1 Statistics Management and Collection........ 322
6.10.2.8.2 Statistics Report Generation................ 322
6.10.2.9 Network recovery services................... 322
6.11 Network Management Host Software............ 324
6.11.1 NMH Interfaces and Functional Overview...... 324
6.11.2 Software Development and Maintenance Functions 324a
6.11.3 Maintenance of the Data Base................ 325
6.11.4 Data Base Management System User Groups..... 326
6.11.5 Data Base Management Tools.................. 327
6.11.6 Report Generation........................... 330
6.11.7 Network Modelling Software and Support for
Automatic Network Tests..................... 331
6.11.8 Network Testing by Means of ATES............ 332
6.12 Electronic Mail Software Package............ 333
6.12.1 Interfaces to the EMH....................... 334
6.12.2 Functional Description of the EMH .......... 334
6.12.2.1 TDP TRAFFIC HANDLING SUBSYSTEM.............. 337
6.12.2.2 Message Analysis Subsystem.................. 337
6.12.2.3 Message Output Subsystem.................... 338
6.12.2.4 Message Entry Subsystem (MES)............... 338
6.12.2.5 Message Distribution Subsystem.............. 339
6.12.2.6 Storage and Retrieval Subsystem............. 339
6.12.2.7 Supervisory Functions Subsystem............. 340
6.12.2.8 Electronic Mail Service Subsystem
and Standard Software....................... 340…86…1
…02… …02… …02… …02…
…02…
LIST OF CONTENTS Page
7. RMA
2
7.1 Introduction
2
7.2 RMA Analysis
4
7.3 Reliability Models and Block Diagrams
6
7.3.1 Reliability Models for PU's
8
7.4 Availability of a Single Node 12
7.5 Availability Access to destination 14
7.5.1 Availability Access to destination
including alternative rouling 15
7.5.2 Availability End User to VIA Host
7.6 EMH availability 17
7.7 NMH availability 18
7.8 Equipment Mean Time Between Failures (MTBF) 19
7.9 Equipment Maintainability (MTTR) 22
LIST OF CONTENTS Page
8. ENVIRONMENTAL CHARACTERISTICS & COMMON ASPECTS 2
8.1 General 2
8.2 Climatic Environmental Characteristics 2
8.2.1 General 2
8.2.2 Operating Characteristics 3
8.2.3 Storage and Transport Characteristics 5
8.3 Electrical Environmental Characteristics 6
8.3.1 Static Electricity 6
8.3.2 Electromagnetic Waves 6
8.3.3 Interference on Power Feed Lines 6
8.3.4 Overvoltage Protection 7
8.4 Common Aspect 8
8.4.1 Safety 8
8.4.2 Human Engineering 9
8.4.3 Maintenance and Repair 9
8.4.4 Expandability 11
8.4.5 System Life Time 11
8.4.6 Components 12
8.4.7 Testing 13
8.4.8 Marking 13
8.4.9 Changeable Marking 13
8.4.10 Mechanical Dimensions 14
8.4.11 Power Supplies 14
LIST OF CONTENTS Page
9. SUPPORT 3
9.1 Introduction 3
9.2 Maintenance and Technical Support 5
9.2.1 Requirements Analysis 5
9.2.2 Maintenance Planning 6
9.2.2.1 Maintenance Plan 6
9.2.2.2 Maintenance Documentation 9
9.2.2.3 Recommended Spare Parts List (RSPL) 9
9.2.2.4 Tools and Test Equipment List 9
9.2.3 Maintenance Activities 12
9.2.3.1 Preventive Maintenance 12
9.2.3.2 Emergency Maintenance 12
9.2.3.3 Maintenance Effort 13
9.2.3.4 Personnel Qualification 13
9.2.4 Technical Support 13
9.2.4.1 Hardware Support 13
9.2.4.2 Software Support 16
9.3 Training 17
9.3.1 Requirements Analysis 17
9.3.2 Training Planning 18
9.3.2.1 Management and Organization 18
9.3.2.2 Training Plan 18
9.3.2.2.1 Course Overview 18
9.3.2.3 Development of Courses 25
9.3.3 Training Activities 26
9.3.3.1 Training Techniques 27
9.3.3.2 Training Material 28
9.3.3.2.1 Training Support for Sub-contractor (CNCP) 28
9.3.3.2.2 Copyright 28
9.3.3.3 Optional Training 29
9.4 Installation 30
9.4.1 Requirement Analysis 30
9.4.2 Installation Planning 31
9.4.2.1 Site Surveys 31
9.4.2.2 Transportation and Installation Plan 32
9.4.2.3 Site Preparation Requirements 32
9.4.2.4 Equipment Installation Drawings 33
9.4.2.5 Site Readiness Verification 33
9.2.4.3 Installation Activities 34
9.4.3.1 Transportation 34
9.4.3.2 Site Installation 38
9.4.3.3 Typical Layout 39
9.4.3.4 Site Acceptance 47
Page
9.5 Documentation 54
9.5.1 General 54
9.5.2 Documentation Tree 54
9.5.2.1 System Description Manual 54
9.5.2.2 Installation Manual 56
9.5.2.3 Operating Manuals 56
9.5.2.4 Technical Manuals 57
9.5.2.5 Peripheral Equipment Manuals 58
9.5.2.6 Tools and Test Equipment Manual 58
9.5.2.7 Programming Development Tools 58
9.5.2.8 Software Description Manual 59
9.5.3 Documentation Requirements 59
9.5.3.1 Language 59
9.5.3.2 Binder 59
9.5.3.3 Binder Arrangement 59
9.5.3.4 Paper/Printing and Typing 59
9.5.4 Documentation Implementation 60
9.5.4.1 Preliminary Delivery 60
9.5.4.2 Final Documentation 60
9.5.4.3 Documentation Delivered 60
9.5.4.4 Documentation Standard 61
9.6 Spare Parts Provisioning 62
9.6.1 Requirements Analysis 62
9.6.2 Spares delivery 62
10. GLOSSARY OF TERMS
