top - download
⟦d59c2107b⟧ Wang Wps File
Length: 10031 (0x272f)
Types: Wang Wps File
Notes: Hannover Messe H>ndbog
Names: »1968A «
Derivation
└─⟦9d741eb69⟧ Bits:30006099 8" Wang WCS floppy, CR 0152A
└─ ⟦this⟧ »1968A «
WangText
1968A
DEFENSE DATA COMMUNICATIONS
1984-02-01
CHRISTIAN ROVSING
A/S
Page #
V̲I̲ ̲ ̲L̲O̲G̲I̲S̲T̲I̲C̲S̲ ̲S̲U̲P̲P̲O̲R̲T̲ ̲A̲N̲D̲ ̲C̲A̲P̲A̲B̲I̲L̲I̲T̲I̲E̲S̲
L̲O̲G̲I̲S̲T̲I̲C̲S̲ ̲S̲U̲P̲P̲O̲R̲T̲ ̲A̲N̲D̲ ̲C̲A̲P̲A̲B̲I̲L̲I̲T̲I̲E̲S̲
1. I̲N̲T̲R̲O̲D̲U̲C̲T̲I̲O̲N̲
The Systems Group of Christian Rovsing A/S has a support
division named ILS Division (Integrated Logistics Support).
ILS undertakes the following work:
o Installation, Site Preparation, and Transportation
o Maintenance and Field Support
o Training and Documentation
o Software Support
ILS supports all System Division projects with above
services. Additionally, ILS supports major programs
in other divisions of Christian Rovsing A/S such as
the AADN (American Airlines Data Network) and ACDN
(Air Canada Data Network).
ILS Division also holds several 5th Echelon repair
contracts with NATO and the Danish Military.
Furthermore, the training department of ILS conducts
all internal training within the corporation.
2. O̲R̲G̲A̲N̲I̲Z̲A̲T̲I̲O̲N̲
The organization of the ILS Division is shown in Figure
1 with indication of major responsibilities.
All ILS personnel have a security clearence to at least
NATO SECRET. Maintenance, installation, and software
support teams have a higher clearance determined by
the project in question.
The following sections describe the general responsibilities
of the 4 functional areas on a typical, major military
program.
Fig. 1
Department Organization
3. I̲N̲S̲T̲A̲L̲L̲A̲T̲I̲O̲N̲ ̲D̲E̲P̲A̲R̲T̲M̲E̲N̲T̲
On programs involving medium to large sized ADP systems,
the Installation Department will perform the following
tasks:
o Conduct Site Survey
o Generate Civil Works Requirements
o Generate As-Built Drawings
o Perform Site Verification
o Perform Installation and Check-out
The Civil Works Requirements package contains the necessary
details for the customer to draft work specifications
for local contractors. As-Built Drawings show how
the specific installation has been made.
T̲r̲a̲n̲s̲p̲o̲r̲t̲a̲t̲i̲o̲n̲ ̲a̲n̲d̲ ̲I̲n̲s̲t̲a̲l̲l̲a̲t̲i̲o̲n̲
The Installation Department is responsible for transportation
of the equipment from the CR factory to the site. This
includes packaging and transportation. Preparation
of shipping documentation and packaging of equipment
are performed in the Shipping Section within the Installation
Department. CR utilizes the service of a freight forwarder
to handle the details of the shipments.
The Installation Department has several teams of experienced
installers who are capable of performing hardware installation
as well as extensive system tests to verify that the
equipment is functioning in accordance with specifications
(check-out).
In conjunction with equipment installation the installation
team will conduct a property inventory check (spare
parts, documentation etc.).
P̲a̲c̲k̲a̲g̲i̲n̲g̲ ̲R̲e̲q̲u̲i̲r̲e̲m̲e̲n̲t̲s̲
The Installation Section is also responsible for the
development of Packaging Requirements for all types
of shipments to the sites. The requirements are formulated
in a procedure.
Special packaging instructions are specified for shipment
of repairable items.
4. M̲A̲I̲N̲T̲E̲N̲A̲N̲C̲E̲ ̲D̲E̲P̲A̲R̲T̲M̲E̲N̲T̲
The Maintenance Department of the ILS Division is responsible
for giving appropriate input to Systems Engineering
to ensure that the systems developed will meet the
requirements for maintainability. Furthermore, the
Maintenance Department will give support to the group
writing the Maintenance and Diagnostic Software.
The Maintenance Department will work closely with Systems
Engineering to ensure consistency in determination
of the MTBF (mean time between failure), and MTTR (mean
time to replace) figures. Furthermore, the departmemt
will carry out a Logistics Support Analysis (LSA) if
required by the program.
Writing the Maintenance Plan and associated procedures
is also the responsibility of the Maintenance Department.
In the area of deliverable documentation the department
will generate the Maintenance Manual.
F̲i̲e̲l̲d̲ ̲S̲u̲p̲p̲o̲r̲t̲
Field Support includes:
o Implementation of field changes
o Assistance to customer's technical personel with
respect to hardware problems
o Warranty repairs
At time of writing, ILS is setting up a complete repair
facility in the US for depot repair of CR80 subassemblies.
The facility is equipped with the same type of test
equipment as used by CR at their factory in Denmark.
The US facility will repair subassemblies from our
North American customers.
S̲p̲a̲r̲e̲s̲ ̲M̲a̲n̲a̲g̲e̲m̲e̲n̲t̲
The Maintenance Department is responsible for the specification,
acquisition, packaging and delivery of spares, repair
parts and repairable subassemblies. Normally, a priced
Recommended Spare Parts List (RSPL) will be submitted
to the customer. Provisioning ̲Conferences will be planned
and conducted by the Maintenance Department.
Spare Parts Design Change Notices (SPDCN) will be issued
and controlled by the Maintenance Department.
C̲o̲d̲i̲f̲i̲c̲a̲t̲i̲o̲n̲ ̲o̲f̲ ̲S̲u̲p̲p̲l̲y̲ ̲I̲t̲e̲m̲s̲
Codification (assignment of NATO or other stock numbers)
will be carried out by the Maintenance Departmemt.
T̲o̲o̲l̲s̲ ̲a̲n̲d̲ ̲T̲e̲s̲t̲s̲ ̲E̲q̲u̲i̲p̲m̲e̲n̲t̲
The Maintenance Department will specify all tools and
test equipment to be supplied under the contract. Fur-
thermore, a priced list of tools and test equipment
will be submitted to the customer for all items required
at each installation and repair depot to support the
equipment delivered.
F̲a̲i̲l̲u̲r̲e̲ ̲R̲e̲p̲o̲r̲t̲i̲n̲g̲
Generation and implementation of a Failure Reporting
System is the responsibility of the Maintenance Department.
All incoming reports will be recorded and analyzed
and the corrective action coordinated with the customer.
M̲a̲i̲n̲t̲e̲n̲a̲n̲c̲e̲ ̲C̲o̲n̲t̲r̲a̲c̲t̲s̲
The Maintenance Department will establish a maintenance
contract in cases when the customers do not have technicians
within their own organisations.…86…1 …02… …02… …02… …02…
Figure 2…01…Training Center - Operator's Training
5. T̲r̲a̲i̲n̲i̲n̲g̲ ̲a̲n̲d̲ ̲D̲o̲c̲u̲m̲e̲n̲t̲a̲t̲i̲o̲n̲ ̲D̲e̲p̲a̲r̲t̲m̲e̲n̲t̲
The Training and Documentation Department is responsible
for all training offered by the Systems Group. Furthermore,
courses are developed and conducted for the major programs
in the Communications Division. The following types
of courses have been developed and conducted:
o Systems Courses
o Hardware maintenance
o Software maintenance
o Programming
o On-the-job training
o Operator courses.
The courses are developed in accordance with contractual
requirements. The ratio of theory to hands-on traning
is usually 1/1.
I̲n̲-̲H̲o̲u̲s̲e̲ ̲T̲r̲a̲i̲n̲i̲n̲g̲ ̲
Christian Rovsing A/S has nominated the Training and
Documentation Department of the ILS Division to carry
out all in-house training. These activities include:
o CR80 Hardware Theory
o CR80 Hardware Maintenance
o Programming Courses such as SWELL, PASCAL, DAMOS,
and AMOS Operating Systems.
Furthermore, the Training and Documentation Department
is planning and managing a program of video courses
offered to the entire company. In addition, regular
courses are offered in Technical Presentation and personal
development.
Figure 3…01…Training Center - Classroom Training
T̲r̲a̲i̲n̲i̲n̲g̲ ̲F̲a̲c̲i̲l̲i̲t̲i̲e̲s̲
The Training and Documentation Department is coordinating
the company's training facilities and equipment.
The section has several CR80 computer systems primarily
for software training. Systems have eight terminals
allowing simultaneous hands-on training of eight students.
One of the class rooms is equipped with the necessary
video equipment used in the Video courses.
M̲a̲n̲u̲a̲l̲s̲ ̲a̲n̲d̲ ̲H̲a̲n̲d̲b̲o̲o̲k̲s̲
The Training and Documentation Department writes the
deliverable manuals and handbooks for all projects
undertaken by the System and Communication Divisions.
The department has its own staff of technical writers
who develop the manuals based on the project documentation.
Manuals are developed in accordance with NATO and
other military standards. Figure 5 shows an example
of deliverable documentation on a major communication
project.
The text is stored in a wordprocessor for ease of updating.
6. S̲O̲F̲T̲W̲A̲R̲E̲ ̲S̲U̲P̲P̲O̲R̲T̲ ̲D̲E̲P̲A̲R̲T̲M̲E̲N̲T̲
The primary responsibilty of the Software Department
is to provide software maintenance on all projects
in the Systems Group.
Additionally, the Software Support Department is responsible,
together with the Maintenance Department, for workable
maintenance and diagnostic programs.
Furthermore, the department will suppot ILS's own internal
software activities.
F̲a̲i̲l̲u̲r̲e̲ ̲R̲e̲p̲o̲r̲t̲i̲n̲g̲
o Recording, analyzing, and execution of corrective
action in connection with incoming failure reports.
Figure 4.
Training Center - User's Training
W̲a̲r̲r̲a̲n̲t̲y̲ ̲a̲n̲d̲ ̲C̲o̲n̲t̲r̲a̲c̲t̲u̲a̲l̲ ̲S̲u̲p̲p̲o̲r̲t̲
o Implementation of software changes.
o Assistance to customer's personnel with respect
to software problems.
o Correction of software errors of warranty and contractual
kind.
M̲a̲i̲n̲t̲e̲n̲a̲n̲c̲e̲ ̲a̲n̲d̲ ̲D̲i̲a̲g̲n̲o̲s̲t̲i̲c̲ ̲P̲r̲o̲g̲r̲a̲m̲s̲
o Adjustment of necessary M&D programs together with
the Maintenance Department.
I̲n̲t̲e̲r̲n̲a̲l̲ ̲A̲c̲t̲i̲v̲i̲t̲i̲e̲s̲
o Necessary software support to ILS's Training Department.
o Development of tools for ILS administrative purposes.
