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.PP
It has been estimated the amount of information 
available toman now doubles every seven years. This "information explo
sion"created a tremendous management problem in terms of classifying,
storing, retrieving and editing information.

.PP
In contrast to the tremendous growth of information, office
productivity increased at a snail's
pace. In fact, office productivity, until recently,
was among the lowest of any industry.
In order to raise productivity, computers were employed
to solve business problems.

.PP
The value of computers was first realized in processing
numbers and more recently in processing words. The 
first time a computer was used in a commercial application was during
the 1910 census. That computer was large, bulky, and could run for only 
a short time before its vacuum tubes burnt out.

.PP
The first computer designed to process words was introduced
to the marketplace in the 1960s.
Since then, computers have become increasingly commonplace in
busiensses and now the home. In fact, some estimate that by 1990, over a third 
of all households will have computers in them.

.PP
Computers are now doing tasks in a few minutes 
that would otherwise require hours of manual labor. 
The job of the secretary is also becoming increasingly complex as
office productivity rises. While the typewriter is still with us,
it is fast being replaced by the computer era.

.PP
Many people who use typewriters are intimidated by
computers because you cannot see everything that is
happening. After a short period of orientation and training,
however, these same people begin to feel comfortable and soon
become increasingly creative with their computers.
After several months of using a good word processor, most people will
say they did not know how they got along without them.

.PP
The secretary of today must be much more proficient
in using a wider range of talents and skills than their
counterparts of just a few years ago. They must not only
know how to use a word processor, but many must also
be proficient in using computerized accounting programs,
electronic spreadsheets, preparing large mailings and
even sending mail electronically.

.PP
It is a difficult and challenging
task. But it can also be a creative one in that a computer can be put 
to a number of different uses as one becomes increasingly familiar with
its capabilities.

.PP
Just as the factory was automated in order to increase
productivity and reduce costs, the same phenomenon is now
taking place in the office and the much discussed
"Automated Office" is at last becoming a reality.